Stroom is looking for a Logistics Support and Continuous Innovation Engineer, Nederland
This Korean multinational is active in electronics, machinery, chemicals, motors and finance & insurance. Its global headquarters is located in Seoul, South Korea. They provide innovative services by developing and applying optimized logistics solutions. They provide integrated logistics and information services based on their own platform and SCM/Logistics consultancy to their customers. They offer entire logistics process management, including execution, consulting and optimizing. With their main customer in Europe they collaborate together with more than 15 European subsidiaries in order to optimize their European Supply Chain strategy for all products.
They are rolling out their own TMS throughout Europe. In the role of Supervisor Logistics Support and Continuous Innovation you are responsible for supporting all operations in Europe that use this TMS, including continuous improvement. Answer questions of local super users and analyze current operational processes and develop, suggest and implement efficiency improvements in order to improve operation efficiency and/or reduce costs. Develop and support implementation of processes/innovations, implementing new carriers or additional services (e.g. 24h delivery, home installation, etc.).
Be the first point of contact for all questions from the European operations regarding their specific processes and the TMS system
Setting priorities to all issues coming in
Understand the time pressure for some issues to be solved to minimize negative impact on operations
Liaise with HQ in Korea to solve issues the European operations are facing
Support new customer implementation projects during preparation and stabilization phase.
Analyze current warehouse processes, order creation process and delivery process in order to determine improvement possibilities
Analyze current IT systems (warehouse management system, transport management system) in order to determine improvement possibilities.
Translate business needs and system requirements into processes in order to increase efficiency
Act as a contact person for Logistics Service Provider, RPM management, Sales sub management and direct customers in order to provide and gather information regarding process or system changes
Come up with ways to increase the visibility of logistics performance for the customers
Gather information regarding new processes, IT systems or trends in order to have up to date knowledge.
Report to the local operations about their issues and desired improvements
Report to the head of innovations about progress and potential escalations
Share latest developments with the super users in the different countries
Prepare status updates with potential warnings, successes and general overview for Senior Management in order to keep all stakeholders aligned and up to date.
For this new role they are looking for an ambitious candidate with strong analytical and communication skills. He/she is a flexible and accurate problem-solver, keeping clear overview, with a strong hands-on mentality that likes to work in teams but can work solely as well.
They are looking for a person with:
A Bachelor/Master’s degree in Logistics/SCM or equivalent work experience