Stroom is looking for a Returns Coordinator, Nederland

Contract type



Noord-Brabant, West-Brabant, Nederland

About company

Established in 2011, this company (part of the Korean multinational company Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.

Job Description

Oversee and manage all returns flows within the Benelux Market.


  • Design and be responsible for the return process flow within the Benelux
  • KPI management and pro-active follow up on exceptions
  • Transport management for returns
  • Active follow-up on exchange orders
  • Alignment with all stakeholders involved, including; warehouse operation, Service department, Authorized Service Centers, SCM department
  • Inventory control together with the warehouse operation
  • B/C grade sales coordination to external buyers
  • Organize monthly and quarterly meetings with stakeholders
  • Process improvements


For this new role within the Benelux Logistics team they are looking for a candidate who can connect with the various stakeholders, has experience in Supply Chain set-up, distribution and warehousing and is eager to continuously improve daily operations. The ideal candidate has strong communication, persuasion and analytical skills. He/she is a flexible problem-solver with a strong hands-on mentality.

They are looking for someone with:

  • A Bachelor/Master degree in Logistics/SCM
  • 2-5 years working experience in a relevant role
  • Experience with ERP system
  • A proficient level of English
  • Good MS Office skills
  • Ability to travel between our sites on a weekly basis (Tilburg, Delft, Schiphol)

What we offer

Outstanding secondary benefits, for instance a fully paid health care insurance and fitness subscription at Basic Fit.

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